HELP & HOW-TO

How much can I apply to a travel booking?

Each eligible booking can have its own maximum Travel Credit amount, shown before you confirm.

The amount of Travel Credits you can apply is not always the same as your full available balance. Each eligible booking can have a maximum amount based on the travel product, supplier, membership and booking terms.

Travelers beginning a coastal escape
The applicable Travel Credit amount is shown as part of the booking details before checkout.

Review the booking details

  1. Search eligible hotels, resorts, cruises, flights, experiences or other travel options through Shopr.
  2. Open the booking and review its current price, terms and cancellation conditions.
  3. Check the maximum Travel Credit amount available for that booking.
  4. Where permitted, choose how much of your available balance to apply.
  5. Review the final payment amount before confirming.

Your balance may be higher

If the booking allows less than your available balance, the remaining amount stays available subject to the applicable terms. Travel Credits are not cash and may not cover the full cost of a booking.

Amounts can change

Inventory, pricing and eligible products can change. Use the amount displayed in the current booking flow as the authority.

KEEP READING

Related help

Travel CreditsWhat happens to Travel Credits if I change or cancel a booking?The booking supplier’s terms determine how changes, cancellations, refunds and applied Travel Credits are handled. Travel CreditsHow do I earn Travel Credits?Eligible membership benefits, participating reward activity and Roundup can help build Travel Credits over time. Travel CreditsHow do I use Travel Credits?See how available Travel Credits may be applied to an eligible Shopr travel booking before checkout.

ACCOUNT-SPECIFIC HELP

Need help with your account?

Balances, offer status, transactions and membership details are available only in the Shopr Rewards app.

For personal help, use the support option available inside the app or email [email protected].

Before contacting support, have the relevant offer, merchant, transaction date, amount and order confirmation available. Never send your password, security code or full payment-card details.

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