HELP & HOW-TO

What are Travel Credits?

Understand how Travel Credits build and how they may be applied toward eligible travel through Shopr.

Travel Credits are value available through Shopr that may be applied toward eligible travel booked through the Shopr travel experience. They are not cash, and their use is subject to the travel options, limits and terms shown before booking.

A couple beginning a bright coastal escape
Travel Credits are Shopr value designed for eligible travel booked through the Shopr experience.

How Travel Credits build

Depending on your membership and the applicable offer or feature, eligible activity may add Travel Credits to your account. The app shows your available balance and activity.

Where they may be used

Available Travel Credits may be applied to eligible bookings such as participating hotels, resorts, cruises, flights or experiences when the booking screen offers that option.

What to check

  1. Open the Shopr app and review your available Travel Credits.
  2. Search for travel through the Shopr travel experience.
  3. Open the booking details and review eligibility, supplier terms and cancellation rules.
  4. At checkout, review how many Travel Credits may be applied and the remaining amount due.

Important

Travel Credits are not cash and cannot be used outside eligible Shopr travel bookings. Availability, application limits and booking terms can vary. The amount you may apply is shown before you complete the booking.

KEEP READING

Related help

Travel CreditsWhat happens to Travel Credits if I change or cancel a booking?The booking supplier’s terms determine how changes, cancellations, refunds and applied Travel Credits are handled. Travel CreditsHow much can I apply to a travel booking?Each eligible booking can have its own maximum Travel Credit amount, shown before you confirm. Travel CreditsHow do I earn Travel Credits?Eligible membership benefits, participating reward activity and Roundup can help build Travel Credits over time.

ACCOUNT-SPECIFIC HELP

Need help with your account?

Balances, offer status, transactions and membership details are available only in the Shopr Rewards app.

For personal help, use the support option available inside the app or email [email protected].

Before contacting support, have the relevant offer, merchant, transaction date, amount and order confirmation available. Never send your password, security code or full payment-card details.

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