HELP & HOW-TO
How do I earn Instant Cash Back?
Follow the exact purchase route shown in the app so an eligible Instant Cash Back offer can be recognized and confirmed.
To earn Instant Cash Back, open an available offer in the Shopr Rewards app, follow the purchase method shown and complete an eligible purchase. The current offer details in the app determine whether a purchase qualifies.
What to know
Offers can differ by brand, membership, product, location, date and purchase route. Some require a specific link, gift card or eligible connected card. Availability, rates and timing can change.
How to earn Instant Cash Back
- Find an Instant Cash Back offer in the Shopr Rewards app.
- Review the rate, eligibility, exclusions, dates and required purchase method.
- Complete the purchase exactly through the route shown in the offer.
- Keep your receipt or order confirmation until the reward is confirmed.
- Track the activity and reward status in the app.
What happens next
Eligible activity and applicable Instant Cash Back appear after the required confirmation process. Merchant confirmation and return periods can affect timing. Cancelled, refunded or ineligible purchases may not earn or may later be reversed.
If it still doesn’t look right
Check the original offer for its stated processing period and confirm that the merchant, item, date and purchase route matched the terms. For personal help, use in-app support or email [email protected].
ACCOUNT-SPECIFIC HELP
Need help with your account?
Balances, offer status, transactions and membership details are available only in the Shopr Rewards app.
For personal help, use the support option available inside the app or email [email protected].
Before contacting support, have the relevant offer, merchant, transaction date, amount and order confirmation available. Never send your password, security code or full payment-card details.