HELP & HOW-TO
Instant Cash Back
Purchase routes, eligibility, tracking, timing and returns.
Instant Cash BackHow do I earn Instant Cash Back?Follow the exact purchase route shown in the app so an eligible Instant Cash Back offer can be recognized and confirmed.
Instant Cash BackWhat happens if I return a purchase?Returns, cancellations and merchant adjustments may reduce or reverse rewards from the original purchase.
Instant Cash BackWhy is my Cash Back still pending?Cash Back may stay pending while merchant data, eligibility checks and any applicable return period are completed.
ACCOUNT-SPECIFIC HELP
Need help with your balance, an offer or a transaction?
Open the Shopr Rewards app and use the support option available for your account, or email [email protected]. Never send full payment-card details.