Shopr Rewards: Terms of Use

Effective Date: September 15, 2024

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE OR MOBILE APP.

By accessing or using the Shopr Rewards platform, including our website and mobile application, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our Services.

1. Introduction

• These Terms of Use (“Terms”) govern your use of the Shopr Rewards website, mobile app, and any services provided through them (“Services”).

• The Shopr Rewards platform is operated by Shopr Rewards LLC (“we”, “us”, “our”).

• By registering for an account or using our Services, you agree to these Terms and our Privacy Policy.

• Shopr Rewards partners with third-party clients (e.g., retailers, brands) to provide rewards, offers, promotions, and loyalty services.

2. Eligibility to Use the Services

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use our Services.

By registering, you confirm:

  • All information provided is accurate
  • You have legal capacity to enter into this agreement

The platform is intended for personal, non-commercial use only.

3. Account Registration and Security

• You must create an account to access certain features.

• You are responsible for maintaining confidentiality of your account.

• You agree to notify us immediately of any unauthorized use.

• We reserve the right to suspend or terminate accounts suspected of fraud or abuse.

4. Nature of the Service and Purchases (IMPORTANT)

4.1 Electronic Gift Card Currency

Shopr Rewards enables users to purchase electronic gift card currency (“e-gift cards”) for participating merchants.

  • These are not rewards for past purchases
  • These are forward-looking purchases of stored value
  • The value is issued digitally and delivered instantly to your wallet

By completing a transaction, you acknowledge that:

  • You are actively purchasing e-gift card value
  • You have reviewed the merchant, cashback percentage, and total amount
  • You are not submitting receipts or claiming past purchases

4.2 Purchase Flow Acknowledgment

During checkout, users are presented with:

  • The merchant name
  • The purchase amount entered
  • The cashback amount to be earned
  • A “View Terms” reference
  • A “Confirm Purchase” action

By selecting Confirm Purchase, you explicitly:

  • Authorize the transaction
  • Accept these Terms
  • Confirm your understanding of the purchase

4.3 All Sales Are Final (No Refunds)

ALL TRANSACTIONS ARE FINAL. NO REFUNDS WILL BE PROVIDED.

This includes, but is not limited to:

  • Claims of misunderstanding
  • Failure to use the e-gift card
  • Change of mind after purchase
  • Incorrect assumptions about how the platform works

Once issued:

  • E-gift cards are immediately accessible
  • They are treated as cash-equivalent stored value
  • They cannot be returned, reversed, or canceled

4.4 Cash-Equivalent Nature

E-gift cards:

  • Function as stored monetary value
  • Are fully usable upon delivery
  • Cannot be “returned” once accessed

As such:

  • Transactions are considered fully executed at the time of issuance
  • No reversal mechanism exists once value is delivered

4.5 Responsibility for Understanding the Platform

Users are responsible for reviewing:

  • In-app instructions
  • On-screen disclosures
  • Confirmation screens
  • Emails and onboarding materials

Shopr Rewards provides:

  • Step-by-step guidance
  • Instructional content
  • Confirmation communications

Failure to review or understand these materials does not constitute grounds for refund or dispute.

5. Rewards, Offers, and Promotions

• Users may earn cashback on purchases made through the platform.

• Cashback is:

  • Earned at the time of purchase
  • Credited to your account
  • Redeemable within the Shopr Rewards ecosystem

• Rewards may be subject to expiration or restrictions.

• Shopr Rewards is not responsible for third-party merchant products or services.

6. Communications and Notifications

Shopr Rewards may provide service-related information through email, in-app messages, or push notifications in connection with operating and securing your account.

When you request mobile-number verification, Shopr Rewards will send a one-time SMS verification code to the number you provide.

Shopr Rewards will send recurring promotional SMS messages only when you separately and voluntarily opt in to receive them. Promotional SMS consent is optional and is not a condition of joining, purchasing from, or using Shopr Rewards. Message frequency varies, and message and data rates may apply. You may withdraw your promotional SMS consent at any time by replying STOP. Reply HELP for assistance.

By providing your mobile telephone number and opting in to receive SMS or other mobile messages from Shopr Rewards, you expressly consent to receive recurring automated and non-automated text messages relating to your account and the Services, including but not limited to:

  • Account verification and security codes
  • Purchase confirmations
  • Cashback notifications
  • Reward updates
  • Wallet activity
  • Travel credit notifications
  • Customer service communications
  • Promotional offers
  • Marketing campaigns
  • Surveys
  • Feature announcements
  • Loyalty program updates

Message frequency varies depending on your activity and preferences.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Transactional Messages, include:

  • Login verification
  • Password resets
  • Purchase confirmations
  • Cashback postings
  • Wallet activity
  • Fraud alerts
  • Travel booking notifications
  • Account updates

and

Marketing Messages, include:

  • Cashback opportunities
  • Promotions
  • Special offers
  • New merchant announcements
  • Travel deals
  • Loyalty campaigns
  • Product updates

Users may opt out of marketing messages at any time, but may continue receiving essential transactional messages necessary to operate their account.

You may opt out of receiving marketing text messages at any time by replying: STOP

You may also receive confirmation of your opt-out request.

After opting out, you will no longer receive marketing SMS messages unless you provide new consent.

Transactional and legally required account messages may still be sent where permitted by law.

For assistance, reply: HELP

or contact: [email protected]

Message and data rates may apply according to your wireless carrier.

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages depends upon your wireless carrier and network availability.

By providing your mobile number during registration or otherwise opting in, you represent that:

  • You are the authorized subscriber or customary user of the mobile number;
  • You consent to receive SMS messages from Shopr Rewards;
  • You understand that consent is voluntary;
  • You understand that consent is not required to purchase goods or services.

Shopr Rewards sends text messages in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act where applicable, and carrier messaging requirements.

Users are responsible for providing accurate contact information and updating their mobile number if it changes.

Information collected through SMS communications is processed in accordance with our Privacy Policy.

You may withdraw your consent to receive marketing SMS communications at any time using the opt-out methods described above.

Revocation of consent does not affect messages sent before your opt-out request was processed.

Message frequency will vary based upon:

  • Account activity
  • Purchases
  • Rewards earned
  • Promotional campaigns
  • User preferences

7. User Conduct

You agree not to:

  • Use the platform illegally
  • Attempt fraud or abuse
  • Misrepresent information
  • Interfere with platform operations

Violations may result in:

  • Account suspension
  • Termination
  • Legal action

8. Intellectual Property

All platform content is owned or licensed by Shopr Rewards LLC.

You may not reproduce or distribute without permission.

9. Data Privacy and Security

Your data is handled in accordance with our Privacy Policy.

We implement reasonable safeguards but cannot guarantee absolute security.

10. Termination of Services

• You may delete your account at any time.

• We may suspend or terminate accounts for:

  • Violations of these Terms
  • Fraudulent activity
  • Business or legal reasons

• Upon termination:

  • Unused rewards may be forfeited
  • Access is revoked

11. Limitation of Liability

The platform is provided “as is.”

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We are not liable for user misunderstanding of the platform
  • We are not liable for inability to reverse completed transactions

12. Data Retention and Anonymization

We retain data as necessary for:

  • Service delivery
  • Legal compliance

Inactive accounts are eventually anonymized or deleted.

13. Incident Response and Breach Notification

We maintain an incident response plan.

If a breach occurs, we will notify affected parties as required by law.

14. Changes to Terms

We may update these Terms at any time.

Continued use of the platform constitutes acceptance of updates.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida.

Disputes will be resolved via binding arbitration under the American Arbitration Association.

16. Contact Information

Email: [email protected]
Phone: (520) 582-9813
Address: 111 N Magnolia Ave, #1575, Orlando, FL 32801, USA

Final Acknowledgment

By using Shopr Rewards, you acknowledge that:

  • You understand you are purchasing electronic gift card currency
  • You accept that all sales are final
  • You agree that no refunds will be issued under any circumstances permitted by law
  • You accept responsibility for reviewing all transaction details prior to confirming purchase